ask two questions

Free · interactive · about 3 minutes

Whose words is it?

Seven short answers. For each one, mark where it comes from: their words, a record, or an assumption. The page tells you why, and what to ask next.

Every answer on this page is fictional: the people, the vendor and the AI tools are made up for practice. Nothing you pick is saved, sent or stored, and there are no cookies.

The three marks

Their words
The person said it to you themselves, about something that is theirs to say. You heard it or read it from them, in this conversation.
A record
It is written down somewhere you can point to: an order page, a dated email, a calendar entry. It will still say the same tomorrow.
Assumed
Nobody with the standing to say it has said or shown it: a guess, a second-hand report, an AI tool, your own expectation. Turn it into a question.
You ask Alex, the delivery lead, how many hours you have before Friday noon.

“Five hours. Nothing extra has been approved.”

Alex (delivery lead)

The vendor's chat agent, a fictional AI, answers when you ask about the launch parts.

“Friday delivery is fine.”

The vendor's chat agent (fictional AI)

You open the vendor's order page. Next to your order number it reads: "Delivery: Monday."

“Delivery: Monday”

The vendor's order page

Tomas tells you in the hallway that Dana said yes to the new date. You did not hear Dana, and nothing is written down.

“Dana said yes to Friday.”

Tomas, about Dana

Dana's email from Tuesday is in your inbox. You can open it. It says: "Approved for Friday, one page only."

“Approved for Friday, one page only.”

Dana, in an email dated Tuesday

You ask Dana, who reviews the memo, whether you can cite all 20 sources.

“I decide what gets cited.”

Dana (reviews the memo)

You remember Dana approving something like this last quarter, so you expect Dana will approve it again. Nobody has said so this time.

“Dana will probably approve it.”

Your own expectation

These are the same three marks as on the 1:1 agenda, the request-clarification checklist and the pushback script builder: a name is written as the one who decides only when it comes from their words or a record. This page is practice material, not advice about a real situation.

Now ask the questions yourself.
Play a short fictional case where one answer is a record, one is a tool and one is a person.

Play the vendor bot case ↗

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