For teams

Everything for the session

Two ways to run it. Without slides, use the 45-minute outline further down this page with the two-role exercise. With slides, use the facilitator deck, which runs 60 minutes and has its own 45-minute version. Pick one and keep its timings. Every item below is a page on this site, and every case in them is fictional. Nothing is collected.

Before: prepare the session

• Plan the session with the team practice guide: who to invite, how long to run it, what to hand out and what to ask afterward, with a worked example. How long: a read before the day; the plan in it runs 30 minutes.
• Read how to run a two-role work conversation practice: the step-by-step method for the pairs round. It shows both private briefs and the solution, so read it yourself and do not hand it out first. How long: a read before the day.
• Check the facilitator deck’s prep list: what to print and set up for the slides version, which is the pair pages, a handout for each person and a run sheet. How long: about 15 minutes.
• Choose a free case from the list of eight: the eight playable cases, each with a person and an AI counterpart, all fictional. How long: about 3 minutes to play each one.
• Play the Fixed Deadline case yourself first: read your half of the brief, ask up to two questions, then check your plan. How long: about 3 minutes.

During: run the session

• Follow the 45-minute outline without slides: six timed steps on this page for one fictional case, in pairs. How long: 45 minutes.
• Give each pair the two-role exercise: each person holds one private half of the Fixed Deadline case and neither can make a plan alone. Run it in person, over your own call or in writing; the page does not connect devices or send messages. How long: about 10 minutes, the time the exercise panel gives it and the outline below allows (minutes 12 to 22).
• Run the 60-minute session with the facilitator deck: 12 slides, with what to say, what to do and what to watch for on each one, one worked case with the room and a paired practice round. How long: 60 minutes.
• Use the deck’s 45-minute version with slides: the same slides with shorter segments of 4, 6, 10, 14, 5, 4 and 2 minutes. How long: 45 minutes.
• Play a free case in the browser: each person on their own screen reads their half, asks up to two questions, then checks their plan. How long: about 3 minutes.

After: record and carry on

• Record what the group noticed: aggregate observations only, no names, and one shared process question to test, as set out on this page. How long: the last 5 minutes of the outline (minutes 40 to 45).
• Repeat with another of the eight free scenarios: branching scenarios that each start with a request or a report and end in one of several paths. How long: about 3 minutes each.
• Keep your own 30-day practice tracker: one short practice a day, with a one-line note. It is for your own practice, never to rate another person, and nothing is saved when the tab closes. How long: one short practice a day for 30 days.
• Fill in the two-question prep card before a real conversation: a printable one-page card with a fictional example, as an A4 or US Letter PDF. How long: one page.
• Prepare for a meeting that has to decide something: one page for the decision it must reach and who owns it, the facts you hold, what is still unknown and your two questions. How long: about 5 minutes.

A 45-minute outline without slides

Use a fictional case that resembles a coordination problem without naming a real dispute. Explain that the activity is about decisions and information, not scoring colleagues. Participation and personal disclosure should be optional.

This outline is the format without slides, built on the two-role exercise. If you run the session with the facilitator deck’s slides, use the deck’s own 45-minute version instead: welcome 4, the method 6, the worked case 10, the paired practice round 14, debrief 5, the AI lens 4 and takeaway 2 minutes. The two are different formats, so their minute marks do not line up. Pick one and keep its timings.

Minutes 0–5: introduce the case and constraints. Minutes 5–12: each participant chooses a first action. Minutes 12–22: exchange the two role briefs through one fact and one question. Minutes 22–32: change one authorized condition and replay. Minutes 32–40: compare plans. Minutes 40–45: agree one process question to take away.

What the facilitator needs

Print the role pages separately and retain the answer key until the debrief. Keep the fixed date, capacity, required handoff and authorization boundaries visible. Stop the discussion if it turns into speculation about a real person’s motives.

Invite the group to name the fact that changed a choice. A participant can pass or discuss the fictional record only. The facilitator should not collect private fieldnotes for managerial appraisal.

What to record

Record aggregate observations such as “three groups needed to clarify who could authorize scope.” Avoid attributing a reasoning score or emotional label to a named participant.

Finish with one shared process improvement to test, such as adding an acceptance line to handoffs. No organizational improvement is established until the team actually observes the change in use.

Materials and availability

The resource library includes a printable two-role prototype and a workbook. A future corporate facilitator product is a proposal; this page does not offer a certification, purchase or booked workshop.