ask two questions
A fictional open office with desks, chairs, and windows.

WATCH. PRINT. PRACTICE.

A small working library.

Free materials to use alongside the guides. The videos are silent visual case studies with on-screen text.

Fixed Deadline

Q, the fictional yellow guide, introducing the fixed deadline silent case.

36 seconds · silent · fictional case

Scope Swap

Q, the fictional yellow guide, introducing the scope swap silent case.

36 seconds · silent · fictional case

Credit Repair

Q, the fictional yellow guide, introducing the credit repair silent case.

36 seconds · silent · fictional case

Printable practice materials

Two Halves print kit

Eight pages: separate role briefs, a facilitator key and twelve mixed prototype cards. Hand participants only their own role page.

Download print kit (PDF, 20 KB) ↓

Before You Say Yes (draft e-book)

The full draft of the book: nine chapters, two parts, a glossary and a scenario index. Each chapter builds on a fictional practice case, with the two questions, the arithmetic, the reply you would send and an exercise. This page has the table of contents and what each chapter contains. The book is a draft edition, not published and not for sale, and it is not offered as a download here. Chapters 1 and 2 are the free sample. Every case is fictional, and Otto is a fictional AI.

See the contents and the free sample →

Stakeholder map: fill it in, print it or import it (draft)

Template 2 of the template pack, in three forms. Fill it in on this site (six columns: person or role, what they decide, what they need to hear from you, what you need from them, how and when you will ask, next contact), print it from pages 6 to 8 of the template pack PDF above, or download the blank and a filled example as plain CSV files for your spreadsheet or notes tool's own CSV import. The example is a fictional practice case. This is a draft for review, not a finished product. Every case is fictional, and Otto is a fictional AI.

Fill in the stakeholder map on this site → Download blank map (CSV, 1 KB) for the stakeholder map, draft template ↓ Download filled example (CSV, 2 KB) for the stakeholder map, fictional one-page brief case ↓

Handover checklist: fill it in, print it or import it (draft)

Template 3 of the template pack, in three forms. Fill it in on this site (what is handed over, to whom and when; each item verified or open, with who can close each open one and by when; what the receiver should hold off on; seven lines to check off before you send), print it from pages 9 to 11 of the template pack PDF above, or download the blank and a filled example as plain CSV files for your spreadsheet or notes tool's own CSV import. The example is a fictional case, Access Matrix, which is not one of the playable cases. The checklist records what you checked: it is not an approval and it promises no result. This is a draft for review, not a finished product. Every case is fictional, and Otto is a fictional AI.

Fill in the handover checklist on this site → Download blank checklist (CSV, 1 KB) for the handover checklist, draft template ↓ Download filled example checklist (CSV, 1 KB) for the handover checklist, fictional Access Matrix case ↓

Meeting prep: fill it in, print it or import it (draft)

Template 1 of the template pack, in three forms. Fill it in on this site (the meeting, the decision it must reach and who owns it, the fact you hold and what is unknown for each agenda item, your two questions, what to send beforehand, and a closing block for decisions, owners and dates), print it from pages 3 to 5 of the template pack PDF above, or download the blank and a filled example as plain CSV files for your spreadsheet or notes tool's own CSV import. The example is the fictional Scope Swap case. The page records what you hold and what is missing: it promises no result. This is a draft for review, not a finished product. Every case is fictional, and Otto is a fictional AI.

Fill in the meeting prep on this site → Download blank meeting prep (CSV, 1 KB) for the meeting prep, draft template ↓ Download filled example meeting prep (CSV, 1 KB) for the meeting prep, fictional Scope Swap case ↓

Template pack v2 add-on (draft)

Nine pages, two more templates that continue the numbering of the pack above: a request-clarification checklist and a decision-rights sheet. Each has an instructions page, a blank template and a worked example on a fictional case. This is a separate PDF and a draft for review, not a finished product. It mentions Markdown and CSV versions that are not offered on this page. Every case is fictional, and Otto is a fictional AI.

Download template pack v2 add-on draft (A4 PDF, 217 KB) ↓ US Letter PDF, 217 KB for the template pack v2 add-on draft ↓ Fill in the request-clarification checklist on this site → Fill in the decision-rights sheet on this site →

Template pack v3 add-on (draft)

Ten pages, two more templates that continue the numbering of the packs above: a pushback script pack (five short moves, each with a starter for a manager, a peer, a client, another team or a handover) and a 1:1 agenda. Each has an instructions page, a blank template and a worked example on a fictional case. This is a separate PDF and a draft for review, not a finished product. It mentions Markdown and CSV versions that are not offered on this page. Every case is fictional, and Otto is a fictional AI.

Download template pack v3 add-on draft (A4 PDF, 216 KB) ↓ US Letter PDF, 217 KB for the template pack v3 add-on draft ↓ Build a pushback script on this site → Fill in the 1:1 agenda on this site →

Template pack v4 add-on (draft)

Seven pages, one more template that continues the numbering of the packs above: a 30-day practice tracker with one line a day for the request, the two questions you asked, what changed and how sure you are, a check every seven days and a day-30 look back. It has an instructions page, a blank tracker and a filled example week built from the free cases. This is a separate PDF and a draft for review, not a finished product. It mentions Markdown and CSV versions that are not offered on this page. Every case is fictional, and Otto is a fictional AI.

Download template pack v4 add-on draft (A4 PDF, 141 KB) ↓ US Letter PDF, 141 KB for the template pack v4 add-on draft ↓

30-day practice tracker: fill it in, print it or import it (draft)

Template 8 of the template pack v4 add-on, in three forms. Fill it in on this site (30 day boxes to check off, a practice and a one-line note for each day, a picture that fills in one piece per checked day, a week-by-week count), print it from pages 3 to 6 of the v4 add-on PDF above, or download the blank and a filled example as plain CSV files for your spreadsheet or notes tool's own CSV import. The example is a made-up person, described by role only. The tracker counts days practiced; it does not measure skill and promises no result. This is a draft for review, not a finished product. Every case is fictional, and Otto is a fictional AI.

Fill in the practice tracker on this site → Download blank tracker (CSV, 1 KB) for the 30-day practice tracker, draft template ↓ Download filled example (CSV, 1 KB) for the 30-day practice tracker, fictional example ↓

Template pack v5 add-on (draft)

Ten pages, one more template that continues the numbering of the packs above: a project kickoff question bank. One hundred questions for the first meeting of a piece of work, in eight scenarios and each tagged with the one of the two questions it serves, plus a blank "pick your 10" page and a filled example on a free case. This is a separate PDF and a draft for review, not a finished product. It mentions Markdown and CSV versions: the CSV of the 100 questions is offered in the next card, the Markdown version is not offered on this page. Every case is fictional, and Otto is a fictional AI.

Download template pack v5 add-on draft (A4 PDF, 293 KB) ↓ US Letter PDF, 293 KB for the template pack v5 add-on draft ↓

Project kickoff question bank: fill it in, print it or import it (draft)

Template 9 of the template pack v5 add-on, in three forms. Pick on this site (100 questions in eight scenarios, a filter and a search, up to ten checked, who you will ask and the fact you hold for each, copy as text or export a CSV), print it from pages 3 to 9 of the v5 add-on PDF above, or download all 100 questions, a blank picked list and a filled example as plain CSV files for your spreadsheet or notes tool's own CSV import. The example is a fictional case. A question bank is a shelf to pick from, not a checklist of everything to ask, and it promises no result. This is a draft for review, not a finished product. Every case is fictional, and Otto is a fictional AI.

Pick questions on this site → Download all 100 questions (CSV, 14 KB) for the kickoff question bank, full bank ↓ Download blank picked list (CSV, 1 KB) for the kickoff question bank, draft template ↓ Download filled example picked list (CSV, 2 KB) for the kickoff question bank, fictional eight-file handoff case ↓

Team workshop facilitator deck (draft)

A slide-ready hour for a team lead or facilitator, in two parts. The slides are twelve 16:9 pages: the method, one worked case run with the room, a paired practice round on a second case, a debrief, a look at what happens when an AI says yes, and a takeaway. The guide (19 pages) has a notes page for every slide, a blank run sheet, a filled example, the pair pages and a handout for each person, plus a 45-minute version. This is a draft for review, not a finished product. The guide mentions a plain-text version that is not offered on this page. Every case is fictional, and Otto is a fictional AI.

Download the slides (PDF, 260 KB) ↓ Download the guide (A4 PDF, 1.3 MB) ↓ US Letter guide, 1.3 MB for the team workshop facilitator deck draft ↓ Read the slide-by-slide outline on this site →

Questions and answers

Seventeen short answers in five groups: what to ask before you commit to a request, how to push back politely, who decides, what to put in a handover or a meeting prep, how to practice, and what is free and what is a draft. Each answer ends with a link to the page that goes deeper. Every case is fictional, and Otto is a fictional AI.

Read the questions and answers →

Working templates

Plain-text templates to copy or download and adapt before agreeing a deadline, changing scope, handing work over, correcting a shared record or preparing a real conversation. The fill-in pages are on the same page.

Choose a template →

Make the next choice yourself.
Try a short fictional case, reveal the missing information and replay it.

Play a free case ↗

Can I print the free sample?

Q, the yellow 2Q speech-bubble guide, raising one hand.

Chapters 1 and 2 of Before You Say Yes, together in a free draft sample with a contents page, exercises and answer keys. Choose the paper size you print on. Every case and person is fictional, and Otto is a fictional AI.

Download the free chapters 1 and 2 sample (A4 PDF, 439 KB) ↓ Download the free chapters 1 and 2 sample (Letter PDF, 445 KB) ↓

Companion gift: print the four-verdicts plan-check sheet to use alongside the cases.

Four-verdicts plan-check sheet (A4 PDF, 1.2 MB) ↓ Four-verdicts plan-check sheet (Letter PDF, 1.2 MB) ↓

Site last updated: